Generally speaking pneumatic plugs that do not have sealing rings may be eligible for patching. The damage to the plug cannot be any longer than 4 inches, or deep enough to penetrate the cording. Plugs cannot be patched more than 4 times. Other repairs can be made as well, like replacing inflatable bladders, bypass hoses, castings and fittings. When in doubt, ask the customer to take a few digital pictures of the damaged area and email it to you. Forward the pictures by email to the Cherne QA Department along with a brief description of the damage for final determination.