Frequently Asked Questions
How do I install a No-Caulk Shower Drain (step by step)?
Contact our customer service department and they will be happy to send you a copy of the instruction sheet and exploded view drawing.
How do you remove a Snap-Tite strainer?
The easiest way to remove the strainer is to weave a string or small wire through two openings near the edge of the strainer and pull straight up. It is not recommended that you pry the corner up because it could damage the shower base surface. When you are ready to reinstall the strainer, simply line it up over the drain body and press down evenly.
Where do you put the rubber washer and paper ring when installing a shower drain?
The large rubber sealing washer will be placed up against the underside of the shower base, and the friction washer will be placed between the rubber sealing washer and locking nut. Contact our customer service department and they will be happy to send you a copy of the instruction sheet and exploded view drawing.